To cancel your Ring Protect subscription, follow these straightforward steps on Ring.com. Remember, cancelling your plan means you’ll lose any recorded videos unless they are downloaded beforehand.
Preparing to Cancel Your Ring Protect Plan
Before proceeding with the cancellation, make sure to download any essential videos as they will be irretrievably deleted. This precaution ensures you retain important footage before finalizing the cancellation.
Detailed Steps to Cancel Your Subscription
Navigate to your account on Ring.com and perform the following:
- Access the top menu and select ‘Protect Plan’.
- Identify the plan you wish to cancel and click on ‘Cancel Plan’.
- Choose to either cancel immediately or at the end of the current billing cycle.
- Confirm your choice by clicking ‘Cancel Ring Protect’.
Understanding Refund Policies
If you’re eligible for a refund, expect the amount to be credited back to your original payment method within 10 business days. Contact your bank if the card linked to your Ring account is inactive or replaced.
Annual vs. Monthly Plans
Annual subscribers can receive a prorated refund for unused months. However, if a new month has begun, charges for that month apply. Monthly subscribers get a prorated refund for any unused days within the month.
Frequently Asked Questions
Will my plan automatically renew? Yes, your subscription will renew automatically if your payment details are up-to-date. Otherwise, you’ll receive a notification to update your information.
What if I cancel during the trial period? If you cancel during the 30-day trial after purchasing a plan, you will still enjoy all trial benefits until the trial expires.
Final Thoughts on Simplifying Your Subscription Management
Cancelling your Ring Protect plan doesn’t have to be complicated. By following these steps, you can ensure a smooth transition away from your current plan with no lingering concerns.
